To get Access-A-Ride (AAR) in Brooklyn, you need to apply for the service by calling for an application and submitting the required documentation.
How to Apply for Access-A-Ride (AAR) in Brooklyn
Access-A-Ride (AAR) is the paratransit service provided by NYC Transit for individuals with disabilities who cannot use fixed-route public transportation (subways or buses) for some or all of their trips. This service is available 24/7 throughout all five boroughs, including Brooklyn.
Step-by-Step Application Process for AAR
Applying for Access-A-Ride involves a structured process to determine your eligibility and set up your service.
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Request an Application:
The first step is to call and request an application form for AAR. The contact number you use depends on your location:- From NYC Area Codes: Call
(877) 337-2017 - From Elsewhere: Call
(718) 393-4999 - For Deaf or Hard of Hearing Individuals: You can use your preferred relay service or the free
711relay service to communicate. Learn more about the 711 Relay Service.
- From NYC Area Codes: Call
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Complete the Application:
Once you receive the application, fill it out thoroughly and accurately. Ensure all required sections are completed to avoid delays in processing. -
Include Documentation (If Possible):
It is highly recommended that you include any relevant documentation with your application. This can significantly help in expediting the review process and confirming your eligibility. Examples of helpful documentation might include:- Letters from medical professionals detailing your disability.
- Records indicating how your condition affects your ability to use public transit independently.
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Submit Your Application:
Follow the specific instructions provided with the application form for submission. This typically involves mailing the completed form and any supporting documents to the designated AAR processing center. -
Eligibility Assessment:
After your application is submitted and initially reviewed, you may be required to attend an in-person assessment. This assessment helps Access-A-Ride determine your eligibility for the service based on your functional ability to use public transit.
Important Contact Information
| Purpose | Phone Number | Notes |
|---|---|---|
| Request AAR Application (NYC Area Codes) | (877) 337-2017 |
For calls originating from NYC area codes |
| Request AAR Application (Outside NYC) | (718) 393-4999 |
For calls originating from outside NYC area codes |
| 711 Relay Service | 711 |
For Deaf or hard of hearing individuals (TTY/TDD) |
What to Expect After Applying
Once your application is processed and reviewed, Access-A-Ride will notify you of your eligibility status. If approved, you will receive detailed information on how to book and manage your rides. For more comprehensive information, you can visit the official MTA Access-A-Ride page.
