Ova

How do I Delete my Letgo account?

Published in Account Management 2 mins read

To delete your Letgo account, the primary method involves contacting their support team directly via email.

Understanding Letgo's Account Deletion Process

If you wish to remove your presence from the Letgo platform, the process is straightforward and involves sending a direct request to their support channel. Once your request is processed, your account will be marked inactive, and your personal data will be removed within a specific timeframe.

Steps to Request Account Deletion

To initiate the deletion of your Letgo account, follow these steps:

  1. Compose an Email: Open your preferred email client and start a new email.
  2. Send to Support: Address the email to [email protected].
  3. State Your Request Clearly: In the body of the email, explicitly state your request to delete your Letgo account. For them to identify your account, it's crucial to include:
    • The username associated with your Letgo account.
    • The email address linked to your Letgo account.
    • Any other identifying information that might help, such as your registered phone number (optional, but can be helpful).
  4. Send the Email: Once you have included all necessary details, send the email.

What Happens After Your Request?

After you send your deletion request to [email protected], here's a timeline of what you can expect:

  • Account Inactivity: Your Letgo account will be made inactive within 48 hours of their processing your request. This means your profile and listings will no longer be visible or accessible on the platform.
  • Data Deletion: All your associated Letgo information and personal data will be permanently deleted from their systems within 30 days from the date your request is processed.

This timeline ensures that your data is handled responsibly and removed from the platform.

Important Considerations Regarding Letgo's Status

It's important to note that Letgo merged its operations with OfferUp in 2020. While the email address [email protected] was the official channel for account deletion requests and other inquiries around the time of the merger, users who transitioned their accounts to OfferUp, or whose accounts were automatically migrated, might need to manage their account through the OfferUp platform directly.

If you encounter issues with the [email protected] email address or believe your account has been integrated with OfferUp, it is advisable to also check OfferUp's support resources for guidance on account management. However, the direct method based on previous official communications is to email Letgo support as described above.