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Can You Add a Gift Card to Your Costa Account?

Published in Coffee Loyalty & Payments 3 mins read

Yes, absolutely! You can conveniently add a Costa gift card to your Costa Coffee Club account through the app or directly in-store. This allows you to manage your gift card balance digitally, making your coffee experience smoother and more secure.

Why Link Your Gift Card to Your Costa Account?

Adding your gift card to your Costa app, which is linked to your Coffee Club account, offers several advantages:

  • Convenience: No need to carry the physical card. Your balance is accessible directly through your smartphone.
  • Balance Tracking: Easily check your remaining balance anytime, anywhere, right within the app.
  • Security: If you lose your physical card after adding it to your account, its value is often protected as it's linked to your digital profile.
  • Streamlined Payments: Use your app to pay, combining loyalty points and gift card balance in one easy transaction.

How to Add a Costa Gift Card to Your Account

There are two primary methods to add a physical Costa gift card to your digital account:

1. Via the Costa Coffee Club App

This method is ideal if you've received a physical gift card and want to digitize it.

  1. Open the App: Launch the official Costa Coffee Club app on your smartphone.
  2. Navigate to Gift Cards: Look for and tap on the 'Gift card balance' section within the app.
  3. Add/Manage Gift Cards: Select 'Add or manage gift cards'.
  4. Enter Details: Carefully key in the unique gift card number and the associated PIN, usually found on the back of the physical card (often under a scratch-off panel).
  5. Confirm: Follow the prompts to complete the addition. Your gift card balance should now appear in your app.

2. In-Store with a Cashier

This is a quick and easy way to load a new gift card's value directly onto your app or existing digital account.

  1. Inform the Cashier: When at the till, let the Costa team member know that you wish to load a gift card onto your app.
  2. Scan Your App: Present your Costa Coffee Club app's QR code or barcode to the cashier for them to scan.
  3. Process Transaction: The cashier will then process the gift card's value, adding it directly to your app's balance. This is particularly useful if you're purchasing a new gift card or having someone top up your account with a physical card.

Managing Your Digital Gift Card Balance

Once your gift card is linked to your Costa account via the app, checking and managing its balance is effortless. Simply open your app, and your updated gift card balance will be displayed. This integrated approach ensures you're always aware of your available funds for your next Costa treat.

Feature Benefit of Adding to App
Balance Visibility Instant, real-time balance checks in the app.
Security Reduced risk of losing physical card value.
Convenience Pay with your phone, no need for physical card.
Integration Combines with loyalty points for seamless payment.