If your Fitbit Inspire 2 isn't showing notifications, it's often due to a setting on your device, phone, or within the Fitbit app that needs adjustment. A common reason is that notifications are simply toggled off in your Inspire 2's quick settings, or your device might be locked.
Here’s a comprehensive guide to troubleshoot and resolve notification issues on your Fitbit Inspire 2:
Quick Troubleshooting Checklist
Before diving into detailed steps, quickly review this checklist:
| Issue Area | Potential Cause | Quick Fix |
|---|---|---|
| Fitbit Device | Notifications turned off in quick settings | Swipe down from the clock face, ensure "Notifications" is ON. |
| Fitbit Device | Device locked (PIN code active) | Enter your PIN on the device to unlock it. |
| Fitbit Device | Do Not Disturb or Sleep Mode enabled | Swipe down from the clock face, ensure "Do Not Disturb" (crescent moon) and "Sleep Mode" (bed icon) are OFF. |
| Phone Settings | Bluetooth off or disconnected | Turn Bluetooth ON and ensure your Inspire 2 is connected. |
| Phone Settings | App permissions denied | Go to your phone's settings, find the Fitbit app, and grant all necessary permissions (e.g., notifications, location). |
| Fitbit App | Notifications disabled in app settings | Open the Fitbit app > device icon > Inspire 2 > Notifications. Ensure desired notifications are enabled. |
| General | Outdated software/firmware | Check for updates for both your phone's OS and your Inspire 2's firmware. |
Detailed Steps to Fix Inspire 2 Notification Issues
Let's explore each potential solution in more detail.
1. Check Quick Settings on Your Inspire 2
This is one of the most common reasons. Your Inspire 2 has quick settings that can disable notifications directly on the device.
- Swipe Down: From the clock face on your Inspire 2, swipe down.
- Notifications Toggle: You should see various icons. Look for the "Notifications" icon.
- If it's greyed out or shows "OFF": Tap it to turn notifications "ON."
- Do Not Disturb & Sleep Mode: While in quick settings, also check for "Do Not Disturb" (a crescent moon icon) and "Sleep Mode" (a bed icon). Ensure both are off. When these modes are active, they silence notifications.
2. Unlock Your Device
If you have a device lock (PIN code) active on your Inspire 2 for security, you must enter your PIN code regularly to keep your device unlocked and receive notifications. If you haven't entered your PIN recently, your device might be in a locked state, preventing notifications from appearing.
3. Verify Bluetooth Connection
Your Inspire 2 relies on a stable Bluetooth connection to your phone to receive notifications.
- Phone's Bluetooth: Go to your phone's settings and ensure Bluetooth is turned ON.
- Fitbit App Connection: Open the Fitbit app. The app should automatically sync with your Inspire 2, indicating a successful connection. If not, try manually syncing or restarting your phone's Bluetooth.
4. Adjust Notification Settings in the Fitbit App
The Fitbit app on your phone provides granular control over which notifications you receive.
- Open Fitbit App: Launch the Fitbit app on your smartphone.
- Tap Device Icon: Tap the device icon (usually in the top left corner).
- Select Inspire 2: Tap on your "Inspire 2" device.
- Go to Notifications: Scroll down and tap on "Notifications."
- Enable Desired Notifications:
- Calls, Text Messages, Calendar Events: Ensure these are toggled ON.
- App Notifications: Tap "App Notifications" and select which specific apps you want to receive alerts from. Make sure the apps you care about (e.g., WhatsApp, Gmail) are enabled.
- Always On Display: For certain notifications, you might also want to ensure "Always On Display" (if available for your specific notification type) is enabled to see them immediately.
5. Check Phone's App Permissions
Your phone's operating system (iOS or Android) needs to grant the Fitbit app permission to access notifications.
- For iOS (iPhone):
- Go to
Settings>Bluetooth. Tap the "i" icon next to your Inspire 2. - Ensure
Share System Notificationsis ON. - Go to
Settings>Notifications. Find theFitbitapp. - Ensure
Allow Notificationsis ON, andShow Previewsis set toAlwaysorWhen Unlocked.
- Go to
- For Android:
- Go to
Settings>Apps & Notifications(orApps). - Find and tap on the
Fitbitapp. - Tap
Notificationsand ensure they are ON. - Tap
Permissionsand ensurePhone,SMS,Calendar, andLocation(for some features) permissions are granted. - Check
Special App Access>Notification Accessand ensureFitbitis toggled ON.
- Go to
6. Restart Devices
Sometimes, a simple restart can resolve temporary glitches.
- Restart Your Phone: Turn your smartphone off and then back on.
- Restart Your Inspire 2:
- Plug your Inspire 2 into its charging cable.
- Press and hold the button(s) on your Inspire 2 for 5 seconds.
- When you see a smile icon and the tracker vibrates, it has restarted. Unplug it from the charging cable.
7. Update Software and Firmware
Outdated software can cause compatibility issues.
- Phone OS: Ensure your smartphone's operating system is up to date.
- Fitbit App: Check your phone's app store for any available updates for the Fitbit app.
- Inspire 2 Firmware: The Fitbit app will usually notify you if a firmware update is available for your Inspire 2. Follow the on-screen instructions to update it.
8. Re-pair Your Inspire 2 (Last Resort)
If none of the above steps work, you might need to remove your Inspire 2 from the Fitbit app and then set it up again.
- Remove Device: In the Fitbit app, go to your Inspire 2 device settings and tap "Remove Inspire 2."
- Forget Bluetooth: On your phone, go to Bluetooth settings and "forget" or "unpair" your Inspire 2.
- Set Up Again: Follow the instructions in the Fitbit app to set up your Inspire 2 as a new device.
By systematically going through these steps, you should be able to identify and resolve why your Inspire 2 isn't displaying notifications.
