Ova

How Do I Restart a Fitbit Inspire 2?

Published in Fitbit Troubleshooting 3 mins read

To restart your Fitbit Inspire 2, simply press and hold the buttons on your tracker for 5 seconds. Release the button, and your tracker will vibrate and display a smile icon, indicating a successful restart.


A quick restart is often the first and most effective solution for many common issues you might encounter with your Fitbit Inspire 2. It's a simple process that can resolve minor software glitches, syncing problems, or unresponsive behavior without erasing any of your data.

Why Restart Your Fitbit Inspire 2?

Restarting your device is like giving it a fresh start without performing a factory reset. This can often resolve various performance issues, including:

  • Syncing difficulties: If your tracker isn't syncing with the Fitbit app on your phone.
  • Unresponsive screen: When the display is frozen or not responding to taps/swipes.
  • Tracking inaccuracies: Minor glitches affecting step count, heart rate, or sleep tracking.
  • Battery drain: In some cases, a software bug might cause unusual battery consumption.
  • Notification issues: If you're not receiving notifications as expected.

Step-by-Step Guide to Restarting Your Fitbit Inspire 2

Restarting your Fitbit Inspire 2 is a straightforward process:

  1. Locate the Buttons: Your Fitbit Inspire 2 has two physical buttons on the left side of the tracker.
  2. Press and Hold: Simultaneously press and hold both buttons on your Inspire 2.
  3. Hold Duration: Continue to hold the buttons for approximately 5 seconds.
  4. Release and Confirm: Release the buttons once the tracker vibrates and you see a smile icon on the screen. This signifies that your Fitbit Inspire 2 has successfully restarted.

It's important to remember that restarting your device does not delete any of your data, such as steps, exercise logs, or sleep records. It only refreshes the tracker's internal processes.

When to Restart Your Inspire 2

Here's a quick overview of scenarios where a restart might be beneficial:

Scenario Potential Issue
Syncing Problems Data not transferring to your phone or computer.
Unresponsive Display Screen is frozen, black, or not responding to touch.
Tracking Inaccuracies Unexpected readings for steps, heart rate, or distance.
Notification Glitches Calls, texts, or app alerts not appearing on the tracker.
General Performance Sluggishness Device feels slow or experiences occasional hiccups.

What if a Restart Doesn't Fix the Issue?

If restarting your Fitbit Inspire 2 doesn't resolve the problem, consider the following:

  • Check for Firmware Updates: Ensure your tracker's firmware is up to date through the Fitbit app.
  • Clean Your Device: Dirt or debris can sometimes interfere with performance. Gently clean the charging contacts and sensors.
  • Reinstall the Fitbit App: Sometimes, issues can stem from the app itself. Try uninstalling and reinstalling the Fitbit app on your phone.
  • Factory Reset (Last Resort): If all else fails, a factory reset will erase all data and settings from your device, returning it to its original state. This should only be done after backing up any unsynced data and as a final troubleshooting step, as it's a more drastic measure than a simple restart.

For more detailed troubleshooting or support, you can always refer to the official Fitbit help resources:

Keeping your Fitbit Inspire 2 running smoothly often just requires a simple restart to clear out any minor software snags.