To send an email directly from within a Jira issue, you have two primary methods that streamline communication and keep your project stakeholders informed.
Sending Emails Directly from a Jira Issue
Initiating an email from a Jira issue allows you to quickly communicate with team members or external contacts without leaving your workflow, ensuring all relevant information is easily referenced.
Method 1: Using the "Send Mail" Action Button
One straightforward way to compose and send an email is by utilizing a dedicated action button found directly on your Jira issue.
- Locate the Button: While viewing a specific Jira issue, look for a "Send Mail" action button typically positioned in the upper bar of the issue interface.
- Initiate Email: Click this button to open a new email composition window within Jira, pre-populated with relevant issue details.
- Compose and Send: Fill in the recipient(s), subject, and body of your email, then send it directly.
Method 2: Accessing the Menu in the Issue Sidebar
Alternatively, you can access the email composition feature through the issue's menu, usually located on the sidebar.
- Open the Issue Menu: Within your Jira issue, navigate to the right-hand corner to find and open the issue menu. This might be represented by an ellipsis (...) or a similar icon.
- Select Email Option: From the options presented in the issue sidebar menu, you will find an option to "start a new email" or a similar function.
- Compose and Send: Selecting this option will launch the email composer, allowing you to draft and dispatch your message.
Practical Tips for Email Communication in Jira
When sending emails from Jira, consider these tips for effective communication:
- Be Specific: Clearly state the purpose of your email and what action, if any, is required from the recipient.
- Attach Relevant Information: If necessary, attach files or link to additional Jira issues or external documents to provide full context.
- Mind Your Audience: Tailor your message to the recipient, whether they are technical team members or external stakeholders.
- Review Before Sending: Always double-check recipients, subject line, and content for accuracy and clarity.
Table: Overview of Email Sending Methods in Jira
For a quick reference, here's a summary of how to send emails from a Jira issue:
| Method | Location | Action | Benefit |
|---|---|---|---|
| "Send Mail" Action Button | Upper bar of a Jira issue | Direct button click to open email composer | Quick access for immediate email composition |
| Menu in Jira Issue Sidebar | Right-hand corner of a Jira issue | Select "start a new email" from menu | Access email option among other issue actions |
For more general information on how Jira uses email, including notifications and integrations, you can refer to Atlassian's official documentation on email in Jira.
