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How to fix keyboard deleting letters?

Published in Keyboard Troubleshooting 4 mins read

The most common and easily fixable reason your keyboard appears to delete or replace characters as you type is that Overtype mode has been accidentally turned on. You can quickly resolve this by pressing a single key.

Understanding Overtype Mode

Overtype mode is a text editing feature found in many word processors and text fields. When active, instead of inserting new characters between existing ones, any new character you type will overwrite the character immediately to its right. This creates the illusion that letters are being "deleted" as you type, when in fact, they are simply being replaced.

This mode is often activated unintentionally, especially by users who are unaware of its function or have accidentally pressed the toggle key.

The Quick Fix: Toggling Overtype Off

To stop your keyboard from replacing characters when you type, simply press the Ins or Insert key on your keyboard. This key acts as a toggle switch for Overtype mode, turning it on or off with each press.

Where to Find the Ins/Insert Key:

  • Desktop Keyboards: On a full-sized desktop keyboard, the Ins or Insert key is usually located above the arrow keys, near the Home, End, Page Up, and Page Down keys.
  • Laptop Keyboards: On laptops, the Insert key might be combined with another key (e.g., Fn + Delete or Fn + Insert). Look for "Ins" or "Insert" printed on one of the keys, often in a smaller font or a different color, indicating it's an alternate function accessible with the Fn key.

Once you press the Ins or Insert key, Overtype mode should deactivate, and your keyboard will return to its normal insertion behavior.

Other Potential Keyboard Issues and Solutions

While Overtype mode is the most probable cause for letters "deleting" as you type, other less common issues can affect keyboard functionality. If toggling Overtype mode doesn't resolve your problem, consider these troubleshooting steps:

1. Check for Sticky Keys or Software Malfunctions

Sometimes, a key might be physically stuck down, or a software glitch might cause keys to behave erratically.

  • Clean your keyboard: Dust and debris can sometimes cause keys to stick. Gently clean around and under the keys.
  • Restart your computer: A simple reboot can often resolve temporary software glitches affecting keyboard input.

2. Verify Keyboard Drivers

Outdated or corrupted keyboard drivers can lead to unexpected behavior.

  • Update drivers:
    1. Right-click the Start button and select Device Manager.
    2. Expand "Keyboards."
    3. Right-click on your keyboard device (e.g., "Standard PS/2 Keyboard" or your specific model) and select Update driver.
    4. Choose "Search automatically for updated driver software."
    5. If an update is found, install it.
  • Reinstall drivers: If updating doesn't work, you can try uninstalling the device (right-click > Uninstall device) and then restarting your computer. Windows will usually reinstall the driver automatically.

3. Review Language and Region Settings

Incorrect keyboard layout settings can make it seem like keys are typing the wrong characters, though less likely to cause "deleting" behavior.

  • Check OS settings:
    • Windows: Go to Settings > Time & Language > Language & region (or Language in older versions). Ensure your preferred language is at the top and the correct keyboard layout is selected. You can add or remove layouts as needed.
    • macOS: Go to System Settings > Keyboard > Input Sources.

4. Test with Another Keyboard

If you have access to another keyboard, connect it to your computer to determine if the issue is with your original keyboard or the computer itself.

  • If the problem persists with a different keyboard, the issue might be with your computer's operating system, ports, or drivers.
  • If the new keyboard works correctly, your original keyboard may be faulty and might need repair or replacement.

Troubleshooting Table

Problem Symptom Most Likely Cause Quick Solution
Typing replaces existing text Overtype Mode activated Press Ins or Insert key
Characters appear randomly/repeated Sticky/Stuck Key, Drivers Clean keyboard, update drivers, restart computer
Keyboard layout incorrect Language/Region Settings Check operating system keyboard language and input source settings
Some keys not responding Hardware, Drivers Test on another device, update drivers, clean keyboard, check for physical damage
Keyboard completely unresponsive Connectivity, Drivers, BIOS Check cable/battery, update drivers, check BIOS settings, test on another computer

For more detailed troubleshooting, you can refer to official support resources such as Microsoft's Keyboard Troubleshooter or Apple's If your Mac keyboard isn’t working.