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How to use SM Advantage card points?

Published in Loyalty Programs 5 mins read

Using your SM Advantage Card (SMAC) points is straightforward: simply present your card before making a purchase at any participating SMAC partner store to redeem points for discounts or free items.

Understanding SMAC Points Redemption

Your SM Advantage Card (SMAC) is a rewarding loyalty program that allows you to earn points on purchases and redeem them across a wide network of partner establishments. Redeeming these points effectively helps you save on future transactions, making your shopping experience more rewarding.

Standard Redemption Value

Each SMAC point typically holds a standard redemption value of P1.00. This means that if you have 100 points, they are equivalent to P100 off your purchase. While this is the standard, it's always advisable to check for specific promotions or partner variations on the official SM Advantage website for the most accurate and up-to-date information regarding point values and redemption policies.

How to Redeem Your SMAC Points

The process for using your SMAC points is simple and seamlessly integrated into your shopping experience. Follow these steps to redeem your accumulated points:

  1. Shop at Partner Stores: Visit any participating SMAC partner brand. This includes a vast array of stores like The SM Store, SM Supermarket, Watsons, Ace Hardware, and many other affiliated merchants.
  2. Present Your Card: Before the cashier begins to process your payment for any purchase transaction, present your SM Advantage Card to them. This is a crucial step to ensure your points are recognized and can be applied to your current transaction.
  3. Inform the Cashier: Clearly state to the cashier that you wish to redeem your points. You can specify whether you want to use all available points or a specific amount. The cashier will then guide you through the process, which usually involves inputting the chosen amount of points into their system.
  4. Confirm Redemption: Once confirmed, the equivalent value of points will be deducted from your total bill. Your updated point balance will typically be reflected on your sales receipt.

Example: If your total purchase is P2,000 and you have 750 SMAC points available, you can choose to redeem all 750 points to receive P750 off your bill, reducing your payment to P1,250.

Where You Can Use Your SMAC Points

SMAC points are widely accepted across various retail categories within the SM network and its partners, offering great flexibility. Here are some of the popular establishments where you can redeem your points:

  • Department Stores: The SM Store
  • Supermarkets: SM Supermarket, SM Hypermarket, Savemore Market
  • Drugstores: Watsons
  • Hardware & Home: Ace Hardware, Our Home, SM Appliance Center
  • Specialty Stores: Baby Company, Toy Kingdom, Pet Express, Sports Central, Surplus Shop, The Body Shop, and many more.

Participating Brands and Point Value Overview

Partner Brand Redemption Value (per point) Notes
The SM Store P1.00 Redeemable on most items across fashion, home, and beauty.
SM Supermarket P1.00 Redeemable on groceries, fresh produce, and household essentials.
Watsons P1.00 Redeemable on health, beauty, and wellness products.
Ace Hardware P1.00 Redeemable on hardware, home improvement tools, and accessories.
Various Other Partners P1.00 Always check in-store or on the official SMAC website for specific details.

Checking Your SMAC Point Balance

Knowing your current point balance is essential for planning your redemptions. You can easily check your SMAC points through several convenient methods:

  • Sales Receipts: After any transaction where you earn or redeem points, your updated point balance is usually printed at the bottom of your sales receipt.
  • SMAC Kiosks: Many SM Malls have self-service kiosks where you can inquire about your point balance by swiping your card.
  • Online/Mobile App: Log in to your account on the official SM Advantage website or via the SMAC mobile application (if available) to view your points and transaction history.
  • Customer Service: You can ask for your balance at the customer service counter of any The SM Store or by contacting SM Advantage Card customer support.

Tips for Maximizing Your SMAC Points

To make the most out of your SMAC membership, consider these practical tips:

  • Always Present Your Card: Make it a habit to hand over your SMAC before every purchase at participating stores, even if you don't plan to redeem points. This ensures you consistently earn points on all eligible transactions.
  • Monitor Promotions: Keep an eye out for special "bonus points" promotions, "point multiplier" events, or exclusive discounts for SMAC members. These allow you to accumulate points much faster.
  • Check Point Expiry: While SMAC points generally have a long validity, it's good practice to be aware of any potential expiry dates to avoid losing your hard-earned points.
  • Combine with Other Promos: Inquire if you can still earn or redeem points even when utilizing other store discounts or promotional offers. Often, you can stack benefits for greater savings.
  • Stay Informed: Regularly visit the official SMAC website or follow their social media channels to stay updated on new partner stores and exclusive member benefits.