Ova

How do I delete my Onbuy account?

Published in Onbuy Account Deletion 2 mins read

To delete your Onbuy account, you need to access your account settings after logging in. The process is straightforward, but be aware of a specific waiting period if you've recently made a purchase.

Step-by-Step Guide to Closing Your Onbuy Account

Follow these clear steps to initiate the closure of your Onbuy account:

  1. Log In to Your Account:

    • Begin by visiting the Onbuy website and logging in with your registered email address and password. Access to your account is essential to proceed.
  2. Navigate to 'My Account':

    • Once logged in, locate and click on the 'My Account' section. This is typically found at the top of the page or in a user menu.
  3. Select 'Account Settings':

    • Within 'My Account', find and click on 'Account Settings'. This section manages various aspects of your profile and account preferences.
  4. Find the 'Close Account' Option:

    • On the 'Account Settings' page, look for a menu on the left-hand side. Within this menu, you will see the 'Close Account' option. Click on it to proceed with the closure.

Important Considerations Before Closing Your Account

Before you finalize your account deletion, keep the following crucial point in mind:

  • Recent Orders: If you have placed an order recently, you will need to wait 30 days from the date of that order before you can successfully close your account. This waiting period ensures any pending transactions or return windows are managed.

By following these steps and considering the waiting period, you can effectively delete your Onbuy account.