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How to switch off Oppo mobile when stuck on ColorOS screen?

Published in Oppo Troubleshooting 3 mins read

When your Oppo mobile freezes on the ColorOS screen, a force restart is the quickest way to regain control and resolve the issue. This method uses physical buttons to interrupt the current software state and initiate a reboot or shutdown.

Immediate Solutions for a Frozen Oppo Phone

If your Oppo smartphone is unresponsive and stuck on the ColorOS splash screen, you can usually force it to shut down or restart using a combination of its physical buttons. This process is safe and aims to interrupt any software glitch causing the freeze.

Method 1: Force Power Off (Hard Reset)

This is the primary method to try when your phone is completely unresponsive.

  1. Press and hold the Power button: Locate the Power button (usually on the right side of your device).
  2. Hold for about 10 seconds: Press and hold this button continuously for approximately 10 seconds. For some OPPO smartphones, this duration is enough to force a complete shutdown.
  3. Release and wait: The phone should vibrate, turn off, and then potentially restart automatically. If it doesn't restart, press the Power button again briefly to turn it back on.

Method 2: Enter Recovery Mode (Alternative Shutdown/Reboot)

If the first method doesn't work, or if you prefer to access more options, you can try entering Recovery Mode. From Recovery Mode, you can often choose to simply reboot your phone.

  1. Press and hold both buttons: Simultaneously press and hold the Power button and the Volume Down button together.
  2. Hold for at least 8 seconds: Keep both buttons pressed for at least 8 seconds. Continue holding until the phone's screen changes, and you see the Recovery Mode interface.
  3. Navigate in Recovery Mode: Once in Recovery Mode, you will typically see options like 'Reboot', 'Wipe data', or 'Install from storage'.
  4. Select 'Reboot' or 'Restart': Use the Volume Up/Down buttons to navigate and the Power button to select 'Reboot' or 'Restart' (the exact wording might vary). This will safely restart your device.

Why Your Phone Might Be Stuck

A phone getting stuck on the ColorOS screen can happen due to various reasons, including:

  • A software glitch or bug.
  • An incompatible app installed recently.
  • A failed software update.
  • Corrupted system files.

What to Do After a Successful Restart

After your phone successfully restarts, consider these steps to prevent future occurrences:

  • Check for Software Updates: Go to Settings > About device (or Software Update) and ensure your ColorOS is up to date. Updates often include bug fixes and performance improvements.
  • Uninstall Problematic Apps: If the issue started after installing a new app, try uninstalling it.
  • Clear Cache Partition: If the problem persists, you might consider clearing the cache partition from Recovery Mode (use caution, ensure you don't select 'Wipe data' as this will erase all your personal data).
  • Factory Reset (Last Resort): If none of the above works and the phone frequently gets stuck, a factory reset might be necessary. Always back up your data before performing a factory reset, as it will erase everything on your device.