Rover simplifies the process of connecting dog owners with trusted local dog walkers, offering a convenient and secure platform for managing pet care needs. It acts as a bridge, enabling owners to easily find and book walks, while empowering walkers to build a flexible pet care business.
For Dog Owners: Booking a Walk
For dog owners, finding a reliable walker on Rover is a straightforward process designed for convenience and peace of mind.
- Create a Profile: Start by setting up a free profile on Rover's website or app, providing details about your dog, including their breed, age, temperament, and any special needs.
- Search for Walkers: Use Rover's robust search filters to find dog walkers in your area. You can filter by:
- Location and distance
- Service type (dog walking, house sitting, drop-in visits)
- Rates
- Availability
- Experience and reviews
- Contact and Meet: Once you find a few potential walkers, you can send them messages to inquire about their services and schedule a free "Meet & Greet." This crucial step allows you and your dog to get acquainted with the walker before committing to a booking.
- Book and Pay: After a successful Meet & Greet, you can book the walk directly through the Rover platform. Payments are processed securely online, and Rover holds the funds until the service is complete.
- Track the Walk: During the scheduled walk, you'll receive real-time updates through the Rover app. This includes a GPS-tracked map of the walk, photos of your happy pup, and a personalized message from the walker detailing their adventure.
For Dog Walkers: Offering Your Services
Becoming a dog walker on Rover offers flexibility and the chance to earn money doing what you love.
Becoming a Rover Walker
- Create a Sitter Profile: Begin by creating a detailed profile outlining your experience with dogs, the services you offer (dog walking, pet sitting, etc.), your availability, and your rates. You'll need to pass a basic background check.
- Set Your Rates and Availability: You have complete control over your prices and when you're available to walk dogs. This flexibility allows you to tailor your services to fit your schedule.
Finding and Accepting Walk Requests
Once your profile is approved and active, you'll start connecting with local dog owners.
- As a dog walker on Rover, you'll receive app notifications when an owner near your home requests a walk.
- Alternatively, you can proactively find available walks by navigating to the "Requests" tab within the Rover app.
- Once you open a request, you can review details about the specific dog and their required walking times, ensuring it's a good fit for you.
- Communicate with the owner to confirm details and arrange a Meet & Greet before accepting the booking.
During the Walk
Rover provides tools to ensure a smooth and professional walking experience:
- The Rover Card: For every walk, you'll use the Rover Card feature in the app. This allows you to:
- Start and stop the walk, creating a GPS-tracked map.
- Send photo updates to the owner.
- Leave notes about how the walk went, including potty breaks and any observations.
- Communication: Maintain open communication with the owner before, during, and after the walk, especially if there are any questions or concerns.
Getting Paid
Rover handles all payments securely. Once a walk is completed, the payment is released to your Rover account, typically within two days. You can then withdraw your earnings to your bank account.
Key Features & Benefits of Dog Walking on Rover
Rover's platform is designed with features that enhance the experience for both owners and walkers.
| Feature | Benefit for Owners | Benefit for Walkers |
|---|---|---|
| Rover App Notifications | Real-time updates, easy communication, peace of mind | Timely request alerts, efficient scheduling |
| GPS Tracking | Know where your dog is at all times, verified service | Professionalism, safety record, proof of service |
| Photo Updates | Visual reassurance, personalized reports | Easy communication, client satisfaction |
| Secure Payments | Cashless, protected transactions, no need for haggling | Guaranteed payment, easy financial management |
| Rover Guarantee | Peace of mind with up to $25,000 in vet care coverage | Support for incidents, liability protection |
| 24/7 Support | Assistance anytime, anywhere | Help with bookings, emergencies, and platform issues |
Trust and Safety
Rover prioritizes safety and trust. All sitters and walkers must pass a background check, and the platform offers the Rover Guarantee, which provides up to $25,000 in veterinary care reimbursement for eligible incidents. Their 24/7 support team is also available to assist with any questions or emergencies.
In essence, Rover streamlines the dog walking process by providing a centralized, secure platform that benefits both pet owners seeking reliable care and pet lovers looking to offer their services professionally.
