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What happened to the Brilliant app?

Published in Smart Home Company Closure 1 min read

The Brilliant app, which controls the Brilliant smart home system, is facing an imminent shutdown as its parent company is reportedly on the verge of going out of business.

Brilliant's Financial Troubles and Operational Cease

The company behind Brilliant has encountered severe financial difficulties, culminating in its current precarious state. According to reports, the firm has exhausted its funds, a situation confirmed by CEO Aaron Emigh. This financial insolvency is the primary driver behind the company's anticipated closure and the subsequent impact on its smart home products and supporting app.

The signs of Brilliant's operational decline are significant and include:

  • Mass Layoffs: The majority of the company's staff have been laid off, severely impacting its operational capacity.
  • Support Center Closure: The customer support center, vital for addressing user queries and issues, has been shut down.
  • Cessation of Sales: Brilliant is no longer selling its smart home products, signaling a complete halt to new business.

These actions indicate a comprehensive winding down of the company's operations, leading to the effective discontinuation of the Brilliant app's support and functionality. The situation aligns with an article published by The Verge, which highlighted Brilliant's struggle and impending "going dark" status.