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How do I uninstall SAP Business Objects?

Published in Software Uninstallation 4 mins read

Uninstalling SAP BusinessObjects Business Intelligence platform is a critical process that ensures the software is removed cleanly from your system. It primarily involves using the operating system's built-in uninstallation utility, with a few important preparatory and post-uninstallation steps to ensure a smooth removal.

How to Uninstall SAP Business Objects?

To uninstall SAP BusinessObjects, the most direct method is through the Windows "Programs and Features" control panel. This process is designed to remove the core application files and associated components efficiently.

Step-by-Step Uninstallation Guide

Follow these steps to successfully uninstall SAP BusinessObjects Business Intelligence platform:

  1. Access Control Panel:
    • Click on the Start button in Windows.
    • Navigate to Control Panel.
  2. Open Programs and Features:
    • Within the Control Panel, locate and click on Programs and Features (or "Add or Remove Programs" in older Windows versions). This will display a list of all installed applications on your system.
  3. Initiate Uninstallation:
    • Scroll through the list to find SAP BusinessObjects Business Intelligence platform 4.3.
    • Right-click on it.
    • Select Uninstall/Change from the context menu.
  4. Follow the On-Screen Wizard:
    • The SAP BusinessObjects uninstallation wizard will launch. Follow the prompts carefully. This typically involves confirming your intent to uninstall and possibly selecting specific components to remove if prompted (though for a full uninstall, you'd usually select all).
    • Allow the process to complete, which may take some time depending on the size and complexity of your SAP BusinessObjects installation.
  5. Restart Your System:
    • After the uninstallation is complete, it is often recommended to restart your computer to ensure all temporary files are cleared and system changes are fully applied.

Pre-Uninstallation Checklist for a Smooth Process

Before initiating the uninstallation, it's highly recommended to perform a few preparatory steps to prevent data loss and ensure a clean removal.

Action Description
1. Backup Important Data Create a comprehensive backup of all critical data, configurations, and reports associated with your SAP BusinessObjects installation. This includes any custom universe files, reports, security settings, and database connections. Consult Official SAP Documentation for detailed backup procedures.
2. Stop Running Services Ensure that all SAP BusinessObjects-related services are stopped before starting the uninstallation. You can do this via the Windows Services Manager (type services.msc in the Run dialog). Look for services starting with "SAP BusinessObjects" or "BOBJ".
3. Administrator Privileges Always perform the uninstallation while logged in with an account that has full administrator privileges on the system. This ensures that the uninstaller has the necessary permissions to modify system files and registry entries.
4. Document Customizations If you have applied any specific customizations, integrations, or non-standard configurations, make sure to document them. These will be lost during the uninstallation and may be crucial if you plan to reinstall or migrate to a different environment.
5. Check for Dependencies Identify any other applications, custom scripts, or third-party tools that rely on the SAP BusinessObjects installation. Uninstalling it may break their functionality.
6. Close Related Applications Close all open applications, especially any that might be interacting with SAP BusinessObjects files or services, to prevent file lock conflicts during the uninstallation.

Post-Uninstallation Cleanup (Optional but Recommended)

After the standard uninstallation, some residual files or registry entries might remain. While not always necessary, performing a manual cleanup can ensure a truly pristine system, especially if you plan a fresh reinstallation.

  • Check Program Files Directory: Manually verify and delete any remaining SAP BusinessObjects folders in the C:\Program Files or C:\Program Files (x86) directories.
  • Registry Cleanup: Exercise extreme caution when editing the Windows Registry. You can open the Registry Editor (regedit) and search for keys containing "SAP BusinessObjects" or "BusinessObjects." Delete them only if you are certain they are related to the uninstalled software and not shared by other applications. It's advisable to back up the registry before making any changes.
  • Temporary Files: Clear your system's temporary files, which might contain remnants of the uninstalled software.

Troubleshooting Common Uninstallation Issues

  • Uninstallation Fails: If the uninstallation process fails, try running the uninstaller again in Windows Safe Mode. Ensure all SAP BusinessObjects services are stopped beforehand.
  • Missing from Programs and Features: If SAP BusinessObjects isn't listed, it might be a partial installation or a corrupted entry. In such cases, using a dedicated uninstaller tool (like Revo Uninstaller) or a cleanup utility from SAP (if available for your specific version) might be necessary.
  • Permission Denied Errors: Confirm you have full administrator rights. Sometimes, disabling User Account Control (UAC) temporarily during the uninstall can help, but remember to re-enable it afterward.

By following these comprehensive steps, you can ensure a thorough and clean uninstallation of SAP BusinessObjects from your system.