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How Do I Check My TM Points?

Published in TM Rewards Points 3 mins read

You can easily check your TM points balance through the GlobeOne app, which provides a convenient way to monitor your rewards and manage your account.

Checking Your TM Points via the GlobeOne App

The most straightforward and primary way to check your TM points is by using the official GlobeOne app. This powerful app serves as a central hub for managing your TM (and Globe) mobile services, including tracking your accumulated loyalty points.

Steps to View Your TM Points Balance

Follow these simple steps to access your points information quickly:

  1. Download the GlobeOne App: If you haven't already, ensure you have the GlobeOne app installed on your smartphone. You can download it from the official app stores:
  2. Log In or Register: Open the app and log in using your TM mobile number. If it's your first time using the app, you will need to complete a quick registration process to link your number to the app.
  3. Enroll Your Account: A crucial step to view your available points is to ensure your TM mobile number is enrolled within the GlobeOne app. Without enrollment, the points balance may not be visible.
  4. Navigate to the Rewards Section: Once successfully logged in and your account is enrolled, look for a section typically labeled "Rewards," "My Rewards," or "Points" within the app's interface. Your current TM points balance will be clearly displayed there.

Important Considerations

  • Enrollment is Essential: To access and view your points balance, your TM number must be enrolled in the GlobeOne app. This links your account to the rewards program.
  • Checking Points While Roaming: The GlobeOne app allows you to view your TM points balance even if you are traveling internationally and are on roaming.
  • Potential Roaming Charges: If you are using the GlobeOne app while abroad without a Wi-Fi connection, standard data roaming charges may apply. It's always advisable to be aware of your roaming data rates or connect to a secure Wi-Fi network to avoid unexpected costs.

Why Monitor Your TM Points?

Keeping an eye on your TM points balance offers several advantages:

  • Redeem Exciting Rewards: Your accumulated points can be exchanged for a variety of rewards, such as free calls, texts, mobile data packages, or exclusive discounts from partner establishments.
  • Track Your Loyalty Benefits: See how your continued use of TM services translates into tangible rewards and benefits over time.
  • Plan Future Redemptions: Knowing your current points total allows you to plan strategically for future redemptions, ensuring you can claim the rewards that best suit your needs and lifestyle.

Quick Glance: How to Check TM Points

Method Primary Action Key Requirements Roaming Support Potential Costs
GlobeOne App Download, log in, ensure account is enrolled, navigate to Rewards section. App installed, TM number registered and enrolled Yes Data roaming charges may apply (if not on Wi-Fi)