Applying for STC fiber is straightforward, especially for new customers, with multiple convenient options available to get you connected to high-speed internet.
Step-by-Step Application for New Customers
If you are a new customer looking to bring STC fiber to your home, the primary method involves a direct call, ensuring personalized assistance.
- Call STC Customer Service: Dial 900 from your phone to connect with an STC agent.
- Provide Location Details: When speaking with the agent, you will need to provide the 11-digit numbers engraved on the metal plate located outside your house. This unique identifier helps STC pinpoint your exact location for fiber service.
- Await Contact for Installation: After providing your details, STC will contact you to finalize the installation process, including scheduling a convenient time for a technician visit.
Digital Application Channels
For those who prefer a digital approach, STC offers convenient online alternatives to subscribe to fiber services:
- mystc app: Download and use the mystc app, available on both iOS and Android platforms. Through the app, you can check fiber availability, explore packages, and complete your subscription digitally.
- stc.com.sa: Visit the official stc.com.sa website. Navigate to the fiber optic internet section to discover available plans, check coverage at your address, and subscribe online.
What You Need to Apply
To ensure a smooth application process, having certain information ready can be beneficial:
| Requirement | Details |
|---|---|
| Location Code | The 11-digit numbers on the metal plate outside your house (crucial for phone applications). |
| Personal Details | Your National ID/Iqama, contact number, and email address. |
| Desired Package | Having an idea of the fiber package speed and features you prefer can speed up the process. |
After You Apply: What to Expect
Once your application is submitted, the process typically follows these steps:
- Confirmation: You will receive a confirmation of your application.
- Contact for Installation: An STC representative will contact you to confirm details and schedule the fiber installation at your home.
- Technician Visit: An STC technician will visit your location to perform the necessary setup, connect your fiber optic cable, and ensure your services are active and running efficiently.
Benefits of STC Fiber
Opting for STC fiber provides access to a range of advantages, making it an excellent choice for high-speed internet:
- Ultra-Fast Speeds: Experience blazing-fast download and upload speeds, ideal for streaming, gaming, and heavy internet use.
- Reliable Connection: Fiber optic technology offers a stable and consistent internet connection, less prone to interference than traditional copper lines.
- Enhanced Experience: Enjoy seamless online activities, from video conferencing to large file transfers, with minimal lag.
Fiber Optic Application
