To verify your identity with Wise, you are generally required to provide a valid, government-issued identification document. This essential step ensures the security of your account and compliance with financial regulations.
Understanding Wise's Identity Verification Process
Wise (formerly TransferWise) is a regulated financial institution that needs to confirm the identity of its users. This process, known as Know Your Customer (KYC), is a standard requirement to prevent fraud, money laundering, and other financial crimes. Providing the correct documentation ensures your account can be fully activated and used for international transfers and other services.
Accepted Documents for Identity Verification
Wise accepts several types of official government-issued documents to verify your identity. It's crucial that any document submitted is valid, unexpired, and clearly shows all necessary details.
Here's a summary of the primary documents accepted:
| Document Type | Specific Requirements / Notes |
|---|---|
| Passport | Only the photo page is required. |
| National ID Card | Accepted globally, with the specific exception of US military IDs. |
| Photo Driver's Licence | Must be a physical licence; electronic driving licences are not accepted. |
Detailed Requirements for Each Document
To ensure a smooth verification process, pay close attention to the specific requirements for each document type.
Passport
When submitting your passport, Wise specifically requires the photo page only. This page typically contains your photograph, full name, date of birth, passport number, and expiration date.
- Key Consideration: Ensure the entire photo page is visible, with no glare, blurriness, or cut-off edges. The document must be valid and not expired.
National ID Card
National ID cards are widely accepted for identity verification. These cards are typically issued by a national government and contain personal identification details.
- Key Consideration: Wise makes an explicit exception: US military IDs are not accepted for verification purposes. For other national ID cards, ensure both the front and back (if applicable) are clearly photographed, showing all details, including validity dates.
Photo Driver's Licence
A photo driver's licence is another common document used for identity verification. This must be a physical, government-issued licence that includes your photograph.
- Key Consideration: Wise does not accept Electronic Driving Licences. You must provide a clear image of your physical driver's licence. Ensure it's valid, unexpired, and all details, including the photograph, are clearly legible.
General Tips for a Smooth Verification Process
To avoid delays in your Wise account setup, follow these best practices when submitting your documents:
- Ensure Validity: All documents must be current and not expired.
- Clear and Legible: Photos or scans of your documents must be high-resolution, with all text and images clearly visible. Avoid blurriness, reflections, or shadows.
- Full Document in Frame: Make sure all four corners of the document are visible in the photo. Do not crop out any parts.
- Good Lighting: Take photos in well-lit conditions to ensure clarity.
- Match Account Details: The name on your submitted document must exactly match the name registered on your Wise account.
- Additional Documents: Depending on your location, the amount you're sending, or specific regulatory requirements, Wise may occasionally request additional documents, such as proof of address.
By providing clear, valid documents that meet these requirements, you can ensure a quick and efficient identity verification process with Wise, allowing you to access their services without hassle.
